Too hard to do the right thing??

As a single mom of 2, I decided to go back to college and get a degree to make a better life for my children and myself. I started back in the fall of 2011 and its been nothing but insanity since because of financial aid.

I'm not looking for a hand out, but only what is entitled to me due to my life and my income. I jumped through hoops to get financial aid for last semester only to be told I had to reapply for another type of financial aid because I was only going part time. So to avoid that, I decided to go full time starting this month, and I'm getting smacked in the face again. They're telling me now that I won't get full time aid because of my acedemic record, because I went to the college from 2000-2001 and now I haven't completed 2/3rds of my attempted classes. Granted last semester I had a 4.0 GPA and its been TEN YEARS since the first time I went to school there.

I asked the person in the financial aid office why its so damn hard to do the right thing and make a better life, to get what should be given, and she had absolutely NOTHING to say to me. I don't think I've ever been so discouraged in my life. I don't even know what to do anymore. Be stuck as a bartender/waitress for the rest of my life? Working horrible hours and barely making ends meet? I just wanted to better myself, be a better mom, be able to give more to my kids and have more stability.